" FIVE STARS - PLUS "
LIGHT HOUSE PROPERTY MANAGEMENT : " OUTSTANDING PROPERTY MANAGEMENT " WITH POLITE, COURTEOUS & PROFESSIONAL STAFFING THROUGH-OUT THE ORGANIZATION !!!!
SERVING THE GREATER GRAND RAPIDS & WESTERN MICHIGAN AREA WITH INTEGRITY - EXCELLENCE DELIVERED !!
"VERY PLEASED" TO BE A BUSINESS ASSOCIATE WITH THIS COMPANY..............
- THOMAS .
Friendly, Knowledgeable, Efficient
As a property owner, I have nothing but positive things to say. Lighthouse Property Management has not steered me wrong yet and has taken a lot of burden off of me. Elizabeth at the front desk is so sweet and friendly and super helpful. Nicole, you can tell loves her job. She is ALWAYS excited about new opportunity and knowledgeable about the properties locations and is able to give me plenty of options. A great marketer! Mindie is also friendly. That smile is not fake! She is one of the most efficient people I have ever met. Always available for any questions I have and usually can answer off the top of her head! The Women (and Brian) of LIghthouse are so productive. When I need something or stop by, everyone is working. But they always make time for you.
If there is an issue, it is usually me not getting back to them fast enough.
- Craig .
Experienced and friendly
I worked with Nicole Larson as my realtor in search of a multiplex rental property. She is fantastic. I had talked to multiple realtors and no one had much experience with rental property but always tried to convince me that they could help. Then I met Nicole. She was exactly what I was looking for. She has tons of experience with rental property and tenants. Nicole is very friendly, easy to talk to and definitely knows what she is doing as a realtor. She made it as easy as possible for me and I will be using her in the future as I continue to purchase more properties. I highly recommend her to anyone in search of a good realtor.
- Jeremy .
Great, Friendly Service
Jen has always been very helpful and friendly. Maintenance has been extremely accommodating. I am especially looking forward to Spring 2017 when the buildings in the rear of the complex have the irrigation system repaired so the lawn is as beautiful as the front of the complex.
- Micki .
I enjoy working with Light House Properties. All interactions with the staff I've had, has been easy going and pleasant.
Specifically, I work in billing, and get the pleasure of working with Brian R. He makes my job not feel so heavy!
I look forward to growing our working relationship.
- Lauren .
Have been working with lighthouse for about 4 years and extremely happy with our relationship. As a contractor I have always been paid on time, never leaving me hanging with no cash. The systems they have in place make it easy to communicate and receive work to efficiently help the tenant and resolve any issues one might have. Overall great company to do business with and look forward to many more years working together!
- Dale .
Exceptional property management team!! Adam is an Angel!
I have never dealt with a property management company before. My experience with Lighthouse has been nothing but positive! They take very good care of this property. The few times I have had to call for maintenance assistance they usually come the same day much to my surprise! The staff is courteous and friendly and go out of their way to make sure any questions or concerns I may have are addressed. I would HIGHLY recommend Lighthouse to anyone who might be in need of their services.
- Barbara .
Very Friendly and Professional
The apartment complex i live in has recently been taken under the care of LPM. I have nothing, but great experiences! The transition process has been smooth and the staff of the Muskegon office have been extremely patient and welcoming. When I have contacted them with questions and issues needing to be addressed, the responses are quick. I currently just signed a new lease with them and I am beyond excited to move forward! :)
- Melanie .
Prefessional, friendly, helpful.
We just recently moved into a LPM home. The transition process was very easy. The place we are renting seems to be kept up and maintained very well. So far so good.
- Andrew .
Linda does a wonderful job
We recently came of a situation of being homeless and that's to the wonderful work that Linda did she helped us move into a home :) she is the best I have had and made it possible for us to have a Christmas at our new home :) I would recommend this place to anyone ! Thank you Linda
- María del Carmen .
Best of the best maintenance team!
I've lived in an LPM property for seven years and during that entire time have been extremely well taken care of. No matter how small or major a maintenance request is, I hear back the same or very next day depending on the sense of urgency. Everyone on the maintenance team has been courteous and professional. They even take their shoes off at the door or put booties over their shoes when they come in! (It's the little things!) ;) I generally initiate maintenance requests with Brian Rivers on the LPM team, who is always very kind and accommodating and quickly addresses any concerns or problems in a timely manner. Over the years, in addition to some minor maintenance calls, I've had to have a washer/dryer unit replaced, a garage door unit replaced, and a bathroom and kitchen faucet replaced. They took care of these things expeditiously and efficiently! They also contact me to schedule routine maintenance calls like changing out furnace filters every year. Not only are they great at keeping my condo in tip top shape, but the grounds are superbly and beautifully maintained! With all this and the fact that I've never had to push a mower or lift a snow shovel even once, I actually struggle with whether or not to buy my own home one day because I don't want to give up the level of care LPM has given me! They've spoiled me rotten! ;) Can't do better than these guys!!
- Jeanne .
Best Property Management Company I Have Ever Had
I have rented a lot of places in a lot of different cities and by far, Lighthouse Property Management is the very best I have ever encountered. When I moved to Grand Rapids I was desperate to find housing quickly and they expedited the whole process for us. Within an hour we were approved and per my request I had keys the next day. That was 4 years ago and since then they have allowed us to treat the home as if it was ours - we have done a lot of remodeling, put in a vegetable garden, etc. It really feels like ours now! Anytime I ask for something they make it happen. I asked for new carpet, done! I asked for our air ducts to be cleaned, done! I asked for my oven to be repaired and within two days I had a new one! They are so responsive to our needs and take very good care of their tenants. Extra shout out to Brian in Maintenance who handles all of my (many) requests :) Everyone in the office is very nice and very easy to work with. They have been flexible with me when I needed it for rent payments. I could not ask for a better relationship with a property management company. I would highly recommend to anyone that is a responsible renter that you take a look at their properties. You won't regret it!
- Mia .
Exceptional service, dedicated agent, wonderful experience!
Linda was a pleasure to work with, always willing to answer any questions we had concerning the process. She helped us step by step to make the experience easy and convenient. Linda was always quick to act in providing any help we needed. I will definitely look to Lighthouse for any future needs or recommend to family and friends who are seeking the types of service Lighthouse offers. Thank you so much for a wonderful experience! We love our new home!
- Brooke .
Linda was extremely helpful into making this entire process happen for me. Getting your first home is difficult but she was very prompt with everything she led me with, and got me into my place expeditiously. You can tell she has a passion for what she does and she loves it. Thanks again !
- Landan .
Linda was amazing.
I had the pleasure of working with Linda when i had to move unexpectedly because my landlords decided to sell the condo i was renting. She went out of her way to help me, and answered calls and emails from me at 5am and as late as 10pm and i e-mailed her about 50 times and she was kind and helpful and patient with me through every single one. If i ever have to move again, i wont deal with anyone but her. Thank you so much, Linda, i know i wasn't easy to work with.
- Sean .
After having one of the worst experiences with a rental company, LPM was a breath of fresh air. Courtesy and kind, willing to help and work with us. It was truly a pleasure.
- Courtney .
Linda is the best!
Linda was incredibly accommodating with her schedule in order to meet up to look at properties. She was extremely professional, as well as pleasant to deal with and made the process of finding a place as painless as possible. If the rest of your organization lives up to the standard she set I can see myself being a customer for a long time.
- Jeremy .
Just like family
My roomates and I were having a hard time finding a house to rent that met our requirements. That all changed once we met Linda from Lighthouse property management. She had our best interest in mind from our first introduction and she continues to provide outstanding service. I highly recommend Linda and lighthouse management company to anybody looking to rent a home.
- Dakota .
Great so far!
We've had a great experience with them so far. (Have only been moved in a month or so) The house was so clean when we moved in and everything looked great. The last house we rented was from a craigslist posting. That house was in need of a good scrub down before we could move in. Going through a rental company has been a breath of fresh air for us.
- Megan .
I had several properties that I used to manage myself. Lighthouse did a great job working with me, took over the management and helped me lower fixed costs. They are very courteous with everyone including my renters.
- Bimal .
They emailed me back quickly on a property I was very interested in and helpful in answering all of my questions. Showed the apartment very fast and were easy to work with thus far.
- Amanda .
Excellent and Great experience
The agent I worked with (Linda S) was very punctual and professional with getting back with me considering the short time frame I had to find a place. I appreciate that and thanks for working with me in finding a nice place to live !!!
- Keith .
Maintenance is Top Notch!
I would just like to say that as a tenant, it's so refreshing to deal with a property management company that is so responsive to any maintenance issues that come up. I would especially like to single out Jennifer as being particularly awesome :)
Keep up the good work!
- Lee .
I've rented from lighthouse pm for over 5 years and they've always corrected any issue I've had promptly
- todd .
GREAT MAITENACE GUY - MR. ALEJANDRO
I called Lighthouse pm about several problem with the apartment and the same day Mr. Alejandro arrived and quickly solved all issues. He was very professional and had a great attitude.
- Sujey .
Excellent Customer Service!
I have had a very stress-free and productive business relationship with Lighthouse Property Management, LLC. My customer service contact person, Nicole Larson, gave new meaning to the words "Good Customer Service!!" This is rare. She was warm and pleasant on the phone and in person. Her skills were great, and she worked fast! Everything I needed was accomplished in a short time. I felt confident that she was helping me, and she did. Thank you, Nicole!
- Lesley .
Had an issue with a faulty oven. Maintenance was there the next day to inspect it and a week later I had a brand new stove.
- Ehrland .
The agent I worked with was very punctual with getting back with me considering the short time frame I had to find a place. I appreciate that and thanks for working with me, thanks Sarah!
- Jessica .