Very professional and friendly. Extremely prompt in responding to tenant issues.
I have lived at North Side Pines since May of 2011. The end of July 2016 the property was sold to a holding company and Lighthouse Property Management took over managing the property. The difference in upgrades and management has improved unbelievably. The progress of upgrades has slowed down only due to the winter weather. I am looking forward to spring when the upgrades continue i.e. landscaping, new curbs and paving the parking lot. I was looking for a new place to live due to the terrible conditions at the complex by the previous owner, but am so pleased that I stayed once the property sold and Lighthouse Property Management took over. I can not say enough positive statements about the quality of the staff and maintenance team. You would be fortunate to be able to live here and it is only going to improve.
- Bill .
The best Property Managment company in west Mi
Lighthouse Property Management is one of my favorite management companies to do business with.
Daniel Garbarino Jr
Garbarino Construction LLC
4501 3 mile rd nw
Walker Mi. 49534
- Daniel .
LIGHTHOUSE PM is TOP NOTCH!
Lighthouse Property Management has been an absolute pleasure to work with over the years and we are extremely happy and fortunate to have a partnership with them!!! As a vendor partner of LH, we simply could not ask for a better working relationship with a customer. Communication is great and they always have the best interest of both their clients and residents in mind. Brian, Jennifer and Chelsey are exceptional at what they do and it is a pleasure to work with them on a daily basis. The entire office staff is friendly and easy to work with and we certainly look forward to a continued relationship!!!
- Ryan .
Very satisfied with lighthouse property management
Lighthouse property management is a great company. Elizabeth and minds we're very courteous and helpful for any questions or concerns I had. I have had the upmost best experience with lighthouse property management.
- Erica .
Professional, Friendly.. Great company!
Recently renting from Lighthouse, I've had nothing but a great experience! Maintenance always responded to requests in a timely manner and everyone there is always so friendly. Moving out was such an easy process with them. My charges were minimal and fair and i also received my security deposit back quickly. I would highly recommend Lighthouse to anyone!
- Steffanie .
Very Professional company and easy to work with!
Great company to work with, very professional!
- Jeremy .
Thanks for calling me you really are a sweet heart the key will be on the kitchen counter thanks for all you have done for me you were a blessing in my life I will miss talking to you thanks again!
- Patricia .
I have rented through several management companies in the area through the years. Lighthouse is by far the best. The staff has been so helpful and quick to help any concerns. Very accommodating in our needs! Maintenance is also quick to respond and solve the problem right away! I usually talk to Elizabeth and she is always so friendly and helpful with my questions! I love the easy online portal to make payments and request maintenance requests. I will definitely recommend! Thank you for everything you do!
- Lindsey K
Linda was great with communicating with me everything was pretty much straight forward she was really nice and kind I would definitely recommend someone to lighthouse Pm... thx Linda
- Tina .
I have been working with Lighthouse Property Management for almost a year, and have nothing but positive things to say... The staff are great--very organized and willing to accomodate, even in difficult situations. They even having a Spanish-speaking staff member, which has been helpful to many of my clients who are looking for housing. The prices of their units are very affordable, properties are well maintained, and maintenance is quick to respond to requests. This has been a great partnership and we appreciate working with people who truly care about our population of clients. A huge thank you for all that you do!!
- Tuleisha .
Professional, Accomplished Property Managment with a Smile
I had owned and managed my own rental properties for over twenty years. I did everything from move outs, construction & repairs, leasing, collecting rent, evictions, etc., etc.. It was a full time job and then some on top of my other full time job and raising a family and not wanting to miss out on anything. On a particularly sunny day I was at a particular property about to begin painting a recently vacated apartment and it hit me, I was not going to do this any more. Either I was going to find a good property management company or I was going to unload everything I owned. I interviewed three companies and chose Lighthouse. Best move I ever made and had I not done so, I would be out of the property ownership business. Lighthouse has managed my properties for
ten plus years now, they have done an incredible job in "every" regard. All the Lighthouse people are honest, loyal, more than willing to help, competent and quite frankly, dear friends and a second family. I highly recommend Kathy & the Lighthouse Property Management team!!!!!!!!!!!!!!!
- Robert .
Professional and Friendly!
My experience with LHPM has been A+++.......The staff are flexible and do their very best to accomadate with your needs with a smile!!!
It feels like home and I'm grateful to find a business who cares.........
Thank-you Lighthouse! and Merry Christmas to you and your family...... God Bless.
- Bonnie .
Best company to work with!
I have worked with Light House Property for 5 years now and I have always had a great experience with them. I work for Columbo's Floors To Go and we install the flooring for Light House and sometimes run into unforeseen issues. Light House is always quick to answer any questions we have or they will send someone right away if needed. They are also very organized and flexible with scheduling. My favorite thing about Light House is the staff. They are all professional, prompt, friendly, and so fun to work with. I typically work with Brian Rivers and he is quick to respond and extremely helpful when we have questions on the job. I would highly suggest Light House to anyone and look forward to many more years working together!
- Sarah .
They Know rental property!
Calling LHPM 12 years ago was one of the best things I have done. Their expertise, problem solutions, and knowledge in rental property management has clearly been the catalyst to manage and grow my portfolio of properties into the flourishing business it has become.
- Mark .
Rogue Ridge...A Great Place to Call Home
In 2011 when I was looking for a rental, Rogue Ridge was the first place I called. I was put on a waiting list for a 2 bedroom, and was contacted within 2 weeks by Brian Rivers that there would be a unit available. Brian was prompt, friendly and efficient. I had the pleasure of living at Rogue Ridge for about 4 years until I relocated out of state. All of the staff at Lighthouse Property Management--leasing agent, maintenance and office staff were always friendly helpful. I certainly appreciated the newer windows, siding and roof considering the units were built in the 80's. I miss Rockford (in the Spring, Summer, and Fall ;) and wish I still had my condo. Kudos to the entire LPM staff who made it a great place to call home. All my best to you!
- Patti .
Good company making great changes in Muskegon
As a vendor we can take pride in the fact that lighthouse property management wants to make a difference in Muskegon with the condition of the rentals they manage. In fact I have started turning over my personal rentals for them to manage as I feel they are better equipped to do so.
- Ken .
Great help for a Great place
I was moving from Central Illinois to the GR area and needed a great place to live in a short amount of time. I got a call Nichole on the only day I could be in town to look at properties and she was Very receptive to my needs and told me about the great house I am in now. Thank You for all of your help and guidance throughout the process of finding a place.
- Brian .
" FIVE STARS - PLUS "
LIGHT HOUSE PROPERTY MANAGEMENT : " OUTSTANDING PROPERTY MANAGEMENT " WITH POLITE, COURTEOUS & PROFESSIONAL STAFFING THROUGH-OUT THE ORGANIZATION !!!!
SERVING THE GREATER GRAND RAPIDS & WESTERN MICHIGAN AREA WITH INTEGRITY - EXCELLENCE DELIVERED !!
"VERY PLEASED" TO BE A BUSINESS ASSOCIATE WITH THIS COMPANY..............
- THOMAS .
Friendly, Knowledgeable, Efficient
As a property owner, I have nothing but positive things to say. Lighthouse Property Management has not steered me wrong yet and has taken a lot of burden off of me. Elizabeth at the front desk is so sweet and friendly and super helpful. Nicole, you can tell loves her job. She is ALWAYS excited about new opportunity and knowledgeable about the properties locations and is able to give me plenty of options. A great marketer! Mindie is also friendly. That smile is not fake! She is one of the most efficient people I have ever met. Always available for any questions I have and usually can answer off the top of her head! The Women (and Brian) of LIghthouse are so productive. When I need something or stop by, everyone is working. But they always make time for you.
If there is an issue, it is usually me not getting back to them fast enough.
- Craig .
Experienced and friendly
I worked with Nicole Larson as my realtor in search of a multiplex rental property. She is fantastic. I had talked to multiple realtors and no one had much experience with rental property but always tried to convince me that they could help. Then I met Nicole. She was exactly what I was looking for. She has tons of experience with rental property and tenants. Nicole is very friendly, easy to talk to and definitely knows what she is doing as a realtor. She made it as easy as possible for me and I will be using her in the future as I continue to purchase more properties. I highly recommend her to anyone in search of a good realtor.
- Jeremy .
Great, Friendly Service
Jen has always been very helpful and friendly. Maintenance has been extremely accommodating. I am especially looking forward to Spring 2017 when the buildings in the rear of the complex have the irrigation system repaired so the lawn is as beautiful as the front of the complex.
- Micki .
I enjoy working with Light House Properties. All interactions with the staff I've had, has been easy going and pleasant.
Specifically, I work in billing, and get the pleasure of working with Brian R. He makes my job not feel so heavy!
I look forward to growing our working relationship.
- Lauren .
Have been working with lighthouse for about 4 years and extremely happy with our relationship. As a contractor I have always been paid on time, never leaving me hanging with no cash. The systems they have in place make it easy to communicate and receive work to efficiently help the tenant and resolve any issues one might have. Overall great company to do business with and look forward to many more years working together!
- Dale .
Exceptional property management team!! Adam is an Angel!
I have never dealt with a property management company before. My experience with Lighthouse has been nothing but positive! They take very good care of this property. The few times I have had to call for maintenance assistance they usually come the same day much to my surprise! The staff is courteous and friendly and go out of their way to make sure any questions or concerns I may have are addressed. I would HIGHLY recommend Lighthouse to anyone who might be in need of their services.
- Barbara .
Very Friendly and Professional
The apartment complex i live in has recently been taken under the care of LPM. I have nothing, but great experiences! The transition process has been smooth and the staff of the Muskegon office have been extremely patient and welcoming. When I have contacted them with questions and issues needing to be addressed, the responses are quick. I currently just signed a new lease with them and I am beyond excited to move forward! :)
- Melanie .
Prefessional, friendly, helpful.
We just recently moved into a LPM home. The transition process was very easy. The place we are renting seems to be kept up and maintained very well. So far so good.
- Andrew .
Linda does a wonderful job
We recently came of a situation of being homeless and that's to the wonderful work that Linda did she helped us move into a home :) she is the best I have had and made it possible for us to have a Christmas at our new home :) I would recommend this place to anyone ! Thank you Linda
- María del Carmen .
Best of the best maintenance team!
I've lived in an LPM property for seven years and during that entire time have been extremely well taken care of. No matter how small or major a maintenance request is, I hear back the same or very next day depending on the sense of urgency. Everyone on the maintenance team has been courteous and professional. They even take their shoes off at the door or put booties over their shoes when they come in! (It's the little things!) ;) I generally initiate maintenance requests with Brian Rivers on the LPM team, who is always very kind and accommodating and quickly addresses any concerns or problems in a timely manner. Over the years, in addition to some minor maintenance calls, I've had to have a washer/dryer unit replaced, a garage door unit replaced, and a bathroom and kitchen faucet replaced. They took care of these things expeditiously and efficiently! They also contact me to schedule routine maintenance calls like changing out furnace filters every year. Not only are they great at keeping my condo in tip top shape, but the grounds are superbly and beautifully maintained! With all this and the fact that I've never had to push a mower or lift a snow shovel even once, I actually struggle with whether or not to buy my own home one day because I don't want to give up the level of care LPM has given me! They've spoiled me rotten! ;) Can't do better than these guys!!
- Jeanne .
Best Property Management Company I Have Ever Had
I have rented a lot of places in a lot of different cities and by far, Lighthouse Property Management is the very best I have ever encountered. When I moved to Grand Rapids I was desperate to find housing quickly and they expedited the whole process for us. Within an hour we were approved and per my request I had keys the next day. That was 4 years ago and since then they have allowed us to treat the home as if it was ours - we have done a lot of remodeling, put in a vegetable garden, etc. It really feels like ours now! Anytime I ask for something they make it happen. I asked for new carpet, done! I asked for our air ducts to be cleaned, done! I asked for my oven to be repaired and within two days I had a new one! They are so responsive to our needs and take very good care of their tenants. Extra shout out to Brian in Maintenance who handles all of my (many) requests :) Everyone in the office is very nice and very easy to work with. They have been flexible with me when I needed it for rent payments. I could not ask for a better relationship with a property management company. I would highly recommend to anyone that is a responsible renter that you take a look at their properties. You won't regret it!
- Mia .
Exceptional service, dedicated agent, wonderful experience!
Linda was a pleasure to work with, always willing to answer any questions we had concerning the process. She helped us step by step to make the experience easy and convenient. Linda was always quick to act in providing any help we needed. I will definitely look to Lighthouse for any future needs or recommend to family and friends who are seeking the types of service Lighthouse offers. Thank you so much for a wonderful experience! We love our new home!
- Brooke .
Linda was extremely helpful into making this entire process happen for me. Getting your first home is difficult but she was very prompt with everything she led me with, and got me into my place expeditiously. You can tell she has a passion for what she does and she loves it. Thanks again !
- Landan .
Linda was amazing.
I had the pleasure of working with Linda when i had to move unexpectedly because my landlords decided to sell the condo i was renting. She went out of her way to help me, and answered calls and emails from me at 5am and as late as 10pm and i e-mailed her about 50 times and she was kind and helpful and patient with me through every single one. If i ever have to move again, i wont deal with anyone but her. Thank you so much, Linda, i know i wasn't easy to work with.
- Sean .
After having one of the worst experiences with a rental company, LPM was a breath of fresh air. Courtesy and kind, willing to help and work with us. It was truly a pleasure.
- Courtney .
Linda is the best!
Linda was incredibly accommodating with her schedule in order to meet up to look at properties. She was extremely professional, as well as pleasant to deal with and made the process of finding a place as painless as possible. If the rest of your organization lives up to the standard she set I can see myself being a customer for a long time.
- Jeremy .
Just like family
My roomates and I were having a hard time finding a house to rent that met our requirements. That all changed once we met Linda from Lighthouse property management. She had our best interest in mind from our first introduction and she continues to provide outstanding service. I highly recommend Linda and lighthouse management company to anybody looking to rent a home.
- Dakota .
Great so far!
We've had a great experience with them so far. (Have only been moved in a month or so) The house was so clean when we moved in and everything looked great. The last house we rented was from a craigslist posting. That house was in need of a good scrub down before we could move in. Going through a rental company has been a breath of fresh air for us.
- Megan .
I had several properties that I used to manage myself. Lighthouse did a great job working with me, took over the management and helped me lower fixed costs. They are very courteous with everyone including my renters.
- Bimal .
They emailed me back quickly on a property I was very interested in and helpful in answering all of my questions. Showed the apartment very fast and were easy to work with thus far.
- Amanda .
Excellent and Great experience
The agent I worked with (Linda S) was very punctual and professional with getting back with me considering the short time frame I had to find a place. I appreciate that and thanks for working with me in finding a nice place to live !!!
- Keith .
Maintenance is Top Notch!
I would just like to say that as a tenant, it's so refreshing to deal with a property management company that is so responsive to any maintenance issues that come up. I would especially like to single out Jennifer as being particularly awesome :)
Keep up the good work!
- Lee .
I've rented from lighthouse pm for over 5 years and they've always corrected any issue I've had promptly
- todd .
GREAT MAITENACE GUY - MR. ALEJANDRO
I called Lighthouse pm about several problem with the apartment and the same day Mr. Alejandro arrived and quickly solved all issues. He was very professional and had a great attitude.
- Sujey .
Excellent Customer Service!
I have had a very stress-free and productive business relationship with Lighthouse Property Management, LLC. My customer service contact person, Nicole Larson, gave new meaning to the words "Good Customer Service!!" This is rare. She was warm and pleasant on the phone and in person. Her skills were great, and she worked fast! Everything I needed was accomplished in a short time. I felt confident that she was helping me, and she did. Thank you, Nicole!
- Lesley .
Had an issue with a faulty oven. Maintenance was there the next day to inspect it and a week later I had a brand new stove.
- Ehrland .
The agent I worked with was very punctual with getting back with me considering the short time frame I had to find a place. I appreciate that and thanks for working with me, thanks Sarah!
- Jessica .